Close your year with CARE -- a meeting that celebrates success, acknowledges disappointments, renews team energy and engages teams by asking for input, writes Karin Hurt. Go beyond numbers to talk about improved relationships and why the "how" of what was achieved matters.
Think of innovation less as making huge bets and more about understanding what makes a good risk, Jeff Foley writes. "Good risk typically relates to a product or service that is core to your business, because that's where the value is to your customers," he writes.
Complexity is the challenge for younger companies that can't hire quickly enough to keep up with revenue and in established firms that lose sight of what made them successful, says Chris Zook of Bain & Co. Complexity can be found at the highest levels of bureaucracy all the way down to the products themselves, he argues.
Pushing back on ideas is important, but do so with grace and for the right reasons, writes Jane Perdue. "Present your thoughts less in terms of how they benefit you and more in terms of how they benefit the team, organization, community, etc.," she writes.
FinancialForce CEO Tod Nielsen tries not to be a micromanager but acknowledges it's easy for him to ignore his employees and just do the work himself. "In order to be successful I've got to let the teams do it and let them learn and grow instead of me just doing it for them," he says.
New ways to deepen customer connections to your brand online include creating a microsite where users can share experiences, location-based messaging and live video marketing, which entails real-time feedback, Erika Levy writes.
Five female workers at a McCormick & Schmick's restaurant in Boston say they were routinely subjected to groping and lewd comments by male supervisors and co-workers. They allege in a lawsuit that their complaints about the behavior were ignored.
The Maryland General Assembly, under a policy update approved this week, will track sexual harassment allegations made against state legislators. The identities of those accused of wrongdoing will remain confidential.
Business schools are doing a better job of closing the gender gap, with 17 of the Forté Foundation's member schools hitting the 40% mark in female enrollment. "What we have noticed is that the schools that are doing a full-court press are the ones that seem to be making the gains and not only making the gains but [doing so] consistently," said Elissa Sangster, the foundation's executive director.