Small Business
Top stories summarized by our editors
11/22/2017

By treating prospects as co-pilots, representatives can handle the unexpected turbulence that often arises during the sales process, writes Rick Cheatham. Have your sales reps monitor interactions for signs of hesitation and address them using the information they've received by asking intelligent questions.

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Eyes On Sales
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Rick Cheatham
11/22/2017

Almost 1 in 10 adults plan to eat at a restaurant on Thanksgiving, research shows, and others expect to pick up food to eat at home. Here is a look at how restaurant brands such as Applebee's, Muscle Maker Grill and Taco Bell are working to attract customers during the holiday.

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Taco Bell, Muscle Maker, Applebee
11/22/2017

Managers can keep their teams motivated by promoting a positive sales culture and providing opportunities for personal development, writes Mike Schultz. Other key aspects of motivation include ensuring your products are geared toward providing value for buyers, which can instill pride in your sales reps.

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RAIN Group Sales Blog
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Mike Schultz
11/22/2017

The flattening US Treasury yield curve is a cause for concern about the future of the economy, writes Joseph Carson. Carson notes that flat or inverted yield curves have historically preceded a recession or economic slowdown.

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Joseph Carson, economic slowdown, US
11/22/2017

Nimble's social selling approach allows the customer relationship manager to keep representatives focused on sales rather than recording past transactions, according to Nimble founder Jon Ferrara. "The more processes and systems become increasingly digitized and AI becomes more prominent, the more people need to be human, authentic, and engaging when cultivating relationships online," Ferrara writes.

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HuffPost
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Nimble, Jon Ferrara
11/22/2017

Employees who are normally calm and reliable may exhibit signs of stress during the holiday season. Leaders can take several steps to help workers deal with the pressure, such as lending a sympathetic ear or giving employees time off to help others.

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Inc. online
11/22/2017

Company meetings typically focus on the future, but it can help to occasionally look to the past to determine what is working and what isn't. This type of retrospective functions as a "structured conversation for identifying recent roadblocks and removing similar ones from the path ahead," writes Ximena Vengoechea.

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Fast Company online
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Ximena Vengoechea
11/22/2017

Planning ahead and working to build a strong business credit score before you need financing can pay off down the road, said Rania Succar, head of QuickBooks Capital. If you have not built a solid credit score, "when you go to borrow, that can really hurt you in terms of what you can get," Succar said.

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Small Business Trends
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QuickBooks Capital
11/22/2017

Visuals can be a powerful way to engage consumers, but hiring a professional to create them may be out of reach. Instagram and Snapchat offer tools that can help, and Mitt Ray explores four.

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Social Media Examiner
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Mitt Ray, Snapchat, Instagram
11/22/2017

Staying on brand, being consistent and taking time to build connections with other users can help your company stand out on Instagram, says Melissa Camilleri, founder of Compliment Inc., who offers nine tips.

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Business News Daily
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Instagram