Small Business
Top stories summarized by our editors
4/28/2017

The US Senate has confirmed R. Alexander Acosta, President Donald Trump's pick for labor secretary, in a 60-38 vote. Acosta is a former member of the National Labor Relations Board who has also served as a US attorney in the Southern District of Florida and as dean of the Florida International University College of Law in Miami.

Full Story:
Reuters
4/28/2017

In order to launch a successful account-based marketing program, sales and marketing teams must integrate automation tools and identify specific accounts to target, writes Sheila Kloefkorn. Meaningful content that is distributed consistently and proactively is also essential to the success of any account-based marketing program.

More Summaries:
Sheila Kloefkorn
4/28/2017

Although compensation can be a major factor in sales representatives' performance, it is also an expensive way to motivate them -- and not the only way to drive better sales results, writes Dave Brock. In addition to compensation, consider performance expectations, coaching methods and how sales reps are monitored.

Full Story:
CustomerThink
More Summaries:
Dave Brock
4/28/2017

The top mistakes that organizations make while using customer-relationship management systems include forgetting about the humans behind the data and focusing on documenting what has already happened with data instead of predicting the future, writes Lisa Woodley. Companies should avoid using a single-purpose CRM and a CRM that doesn't integrate well with employees' day-to-day activities, Woodley advises.

Full Story:
BenefitsPro.com
More Summaries:
Lisa Woodley
4/28/2017

High-stakes business situations demand that leaders think quickly while making good decisions. Managing this balancing act requires a concept known as "reflective urgency," writes Jesse Sostrin, who shares three strategies to develop your skills in this area.

More Summaries:
Jesse Sostrin
4/28/2017

Business owners often think that digital marketing is exceptionally complex, but a commonsense approach can take you a long way, writes Amanda Abella. Improve your strategy by setting goals, thinking about your audience and using the data at your disposal, she writes.

More Summaries:
Amanda Abella
4/28/2017

With 2,368 closed transactions, sales of small businesses climbed to a record total in the first quarter as recorded by BizBuySell.com. That's up almost 29% from the year-earlier quarter, when the site tallied 1,840 closed transactions.

Full Story:
The Associated Press
4/28/2017

Except in extreme circumstances, your company should strive to work with troublesome customers rather than cutting ties with them, writes True Film Production CEO Stanley Meytin. He offers six pointers for managing tense situations, including setting aside your emotions as you receive feedback.

Full Story:
Forbes
4/28/2017

Grubhub and Seamless had 8.75 million people order food in the first quarter, a 26% increase on a year-over-year basis. The company has seen revenue and profit increase while the many startups challenging its position have faltered.

Full Story:
Quartz
4/28/2017

Consider embracing startup strategies that will involve lots of little failures but will pay dividends over time, writes Rob Go. As an example, Go describes how he cold called companies when he was looking for a job at a startup.

Full Story:
Medium