The labor market is tight, so any employee whose needs are ignored is fair game for another organization to snap up, writes Steve Keating. "Stay interviews" will reveal what matters to your employee or help managers work with employees to determine what they want out of the job, he argues.
Former Cisco Systems CEO John Chambers has predicted that 70% of businesses will attempt to transform themselves digitally, but only 30% will succeed. Experimentation is not enough; full-scale change to survive is what CEOs should be concerned with, argues C3 IoT CEO Thomas Siebel.
Business people too often speak with "treadmill" verbs, such as "discuss," "communicate," "review" -- words that go nowhere, writes Ann Latham. She advises replacing them with verbs directed toward an outcome, such as "decide," "plan" and "answer."
Reframing involves deliberately changing how we think about a negative situation, write Linda Bloom and Charlie Bloom. "Through an understanding and trust of this transformative process, we come to have faith that periods of decline, whether they last for minutes or months, can become periods of vibrancy," they write.
USA Today Network President Maribel Perez Wadsworth wants skilled employees, but she's often looking for personality and resiliency as much as anything. "People who can roll with the punches, who are comfortable with discomfort, and with sometimes feeling like you're in the messy middle of something but feeling OK about it because you have a clear vision for where you're going," she says.
Operation Santa has allowed local postmasters to answer letters to Santa since 1907, and the tradition endures even as letter-writing has become less common. One concession to the times is that the Postal Service has stopped replying in cursive.
When a dispute arises, avoid the temptation to discuss a topic over email or through other text-based means, writes Jessica Stillman. Instead, use your voice, which humanizes you and encourages others to listen with respect.
Stella.ai hopes to create a job search marketplace that will allow companies to choose from a larger pool of candidates and help job seekers get their resumes in front of better opportunities. If a job seeker's application is rejected, the artificial intelligence marketplace company can reroute him or her to other recruiters or companies that might be a better fit.
The integration of work and technology has made it more difficult for millennials to enjoy a healthy work-life balance, even as companies embrace flexible work options. "Setting boundaries around when you do and do not work will help relieve pressure to always be performing," writes Kaytie Zimmerman.
The National Labor Relations Board on Thursday reversed a joint-employer standard that had made it easier for employees to hold companies accountable for the behavior of contractors and franchisees. The decision could derail a long-running case against McDonald's involving the question of whether corporations can be considered joint employers of franchise workers.