Multichannel Retail
Top stories summarized by our editors
11/21/2017

Beauty retailer Sephora launched its Accelerate program two years ago to offer a seven-month mentorship program aimed at helping women expand their beauty businesses. Thus far, three brands founded by program participants have made it to Sephora's store shelves.

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Glossy
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Sephora
11/21/2017

REI will close its 151 stores on Black Friday for the third consecutive year, giving staffers a paid day off to spend with loved ones and encouraging consumers to enjoy the outdoors. This year's #OptOutside campaign will include a search engine that will combine user-generated content with information about experiences and outdoor locations across the country.

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Adweek
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Black Friday, search engine
11/21/2017

Macy's will require reservations to visit Santa at its New York City flagship for the first time this year in an effort to cut down on wait times, the retailer said. Santa will be on site from Black Friday through Christmas Eve, and parents can book appointments online up to five days in advance.

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CNBC
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Macy, Santa, Black Friday
11/21/2017

Companies that make warehouse robotic systems including Locus Robotics and 6 River Systems have raised millions in venture capital to fund efforts to compete with Amazon. The e-commerce giant has been using robotics in its fulfillment centers since acquiring Kiva Systems several years ago.

11/21/2017

Social network Lego Life has reached 3 million downloads and has added 700,000 users during the past month, but rapid growth has presented a challenge. Internal processes were not agile and rollout of features took too long until developers and creative teams worked more closely together, Senior Global Director Robert Lowe says.

11/21/2017

Amazon is on track to command up to half of retail sales this holiday season, according to Morgan Stanley, giving the e-commerce giant the power to determine success or failure for products and brands. Amazon also has access to startup brands, allowing it to be the exclusive seller of some new products.

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Amazon, Morgan Stanley, retail sales
11/21/2017

M&S Simply Food, operated by Marks & Spencer, ousted Amazon as the favourite retailer among UK consumers, according to the annual Retail Proposition Index by OC&C Strategy Consultants. Amazon fell to fourth place in the survey, and John Lewis, Lush and Apple rounded out the top five.

11/21/2017

India's government won't allow foreign-owned food retailers to sell non-food items, a move likely to deter global supermarket operators including Walmart and Tesco from opening stores in the country, according to an unnamed government source. However, a 2016 rule change allows 100% foreign ownership of retailers selling food produced in India.

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LiveMint (India)
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Walmart, Tesco
11/21/2017

The first step to automation includes planning the robotic cell and acquiring supplementary materials such as sensors and tools, writes Samuel Bouchard of Robotiq. The integration phase involves assembly, programming and installation, he writes.

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Machine Design
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Samuel Bouchard
11/21/2017

Every dollar spent on quality efforts results in a $16 cost reduction, according to a Center for Economic and Business Research study. The cost components of a comprehensive quality program are prevention, appraisal, internal failure and external failure.