Experts say it is time for hotels to revisit sexual harassment policies. Service industry workers have historically been especially vulnerable to inappropriate behavior by guests and, in some cases, superiors.
Hilton added 11 million loyalty program members last year, and driving direct bookings through those members will remain a priority for the company. "This is something we will be talking about forever, and it's a very comprehensive approach to having deeper and more frequent engagement with customers," said CEO Chris Nassetta.
The Reconnected, a Wyndham Grand Family Experience program seeks to get families away from entertainment screens for new and unique experiences.
The Wick Hotel, part of Marriott's Tribute Portfolio, has opened in Hudson, N.Y. The property is a conversion of a historic candle and soap factory.
Harrah's New Orleans Casino is pitching a 340-key addition to its casino site. The property would be part of $350 million in upgrades.
The 120-key Anichi Resort and Spa, a Marriott Autograph Collection property, is on track to open next year in Portsmouth, Dominica.
Applebee's fired three employees and temporarily closed its Independence Center mall location in Missouri after a video went viral of the employees falsely accusing two black women of departing the restaurant without paying their bill. The company issued a public apology and said it will ensure the rest of the employees at that location reflect on and learn from the situation.
Women hold 66% of top executive positions and 75% of grant-making roles at nonprofits, but on average earn 84% of what male counterparts make doing similar work, according to a survey of 330 nonprofits by Exponent Philanthropy.
In order to overcome unconscious bias, organizations must provide sufficient training for employees to address the issue, write Sarah Grausz and Farah Mahesri. Leaders should also make diversity and inclusion part of their company performance goals and actively work to make the workplace a more inclusive place, they add.