Travel
Top stories summarized by our editors
2/16/2018

The 375-room Ritz-Carlton, Grand Cayman offers a variety of upscale amenities and happenings for travelers looking to escape the cold of winter. Travelers can enjoy family fun time at the Starfish Cay water park and dine on cuisine from top celebrity chefs at the Cayman Cookout.

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TravelAge West
2/16/2018

Mexico City is a vibrant destination, easily navigated and offering a bevy of options for all types of travelers. Visitors can see artwork by the renowned Frida Kahlo at The Blue House, munch on excellent tostadas at the Coyoacan Market and go on a cruise to explore ancient waterways in Xochimilco.

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TravelPulse
2/16/2018

To take your business to the next level, you need to do a business assessment to find what needs improving, Richard Turen advises. Factors to note include the agency's name, business tagline, product offerings and who answers the phone.

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Travel Weekly
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Richard Turen
2/16/2018

The digital world has resulted in consumers wanting instant responses, and agents can use technology to meet this demand as well as speed up sales and enhance closing rates, industry experts say. Responding to consumer leads within 24 hours of receipt, using automated email responses and developing an email response template for leads are all techniques experts point to for agents to improve sales.

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Travel Market Report
2/16/2018

American Airlines Cargo will implement a new cargo management system, called iCargo, developed by IBS Software. "From booking to logistics to billing and everything in between, we evaluated all the leading providers and through that process landed on IBS being the partner with the experience needed to address the scale and complexity of our global business," said American Airlines Cargo executive Jessica Tyler.

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American Airlines Cargo
2/16/2018

Alaska Air Group reported 3.97 billion revenue passenger miles in January, a year-over-year increase of 3.5%. The carrier's capacity was 5.23 billion available seat miles, up 6.6% over 2017, and its load factor was 75.8%, down 2.3% from 2017.

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Alaska Air
2/16/2018

JetBlue Airways is working with the New York Botanical Garden to develop a Caribbean consortium to address conservation and commerce in the region. "JetBlue wants to protect the region's natural beauty, which in turn protects progress and our business," said Sophia Mendelsohn, JetBlue's head of sustainability.

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TravelPulse
2/16/2018

SITA was honored with the Aviation Technology Achievement award at Air Transport World's 2018 Annual Airline Industry Achievement Awards. SITA worked with JetBlue Airways and US Customs and Border Protection on a pilot program that allows passengers to securely self-board aircraft without paper boarding passes.

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Biometric Update
2/15/2018

Christopher Nassetta, chief executive of Hilton, forecasts a modest increase in US revenue from foreign travelers this year following a 4% drop last year, and aims to continue to work with the Trump administration to grow long-haul inbound travel.

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Travel Weekly
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Christopher Nassetta, Hilton
2/15/2018

A couple who met two years ago on an Air Canada flight has received a gift from the airline: tickets to Paris. Air Canada posted the couple's story on Instagram for Valentine's Day.

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Air Canada