A new federal directive extending overtime eligibility to millions more workers is bad news for the lodging industry and its workforce, representatives warn. "Regrettably, it will ultimately harm the very employees that it purports to help, preventing employee advancement and reducing opportunities in the workplace while impeding industry growth and job creation," said Brian Crawford, American Hotel & Lodging Association's vice president of government affairs.
Scott Kirby, president of American Airlines, said the airline industry should look to the hotel industry for lessons on pricing, including how to differentiate product offerings. "We're moving to a world where we're going to segment customer demand via features," Kirby said.
Nasrine Abushakra describes three top facials and shares where they can be found in Dubai, United Arab Emirates. For example, the HydraFacial MD at the Grand Hyatt Ahasees Spa & Club is an advanced skin care treatment designed to reduce wrinkles, minimize large pores and generally roll back the signs of aging.
A new report from L2 highlights the importance for hospitality brands to take the guest experience beyond the hotel room. "Amid growing commoditization of amenities offered and increased price transparency through online travel agencies, metasearch, and other travel sites, luxury hotels brands need to invest in delivering curated experiences that will preserve and strengthen their brand equity online," the report states.
The British Virgin Islands Tourist Board (BVITB) has enlisted the help of 16 senior managers and owners of agencies who sell upscale travel. The BVITB and agents will meet three times over the next two years to discuss selling techniques, travelers' needs and travel trends as well as ways to strengthen supplier-agent relationships.
Visitors can discover the unique flavor of Michigan's Berrien County through its growing craft beer scene. With 10 breweries to try and three more on the way by the end of summer, lovers of beer can enjoy tasting different beers and food at each location from full-bodied beer and BBQ to citrusy beer and pizza.
With investor demand high in Europe, sources say Blackstone Group is looking to sell hotel properties in Amsterdam, Dublin and London for $1.1 billion. All are reportedly DoubleTree properties by Hilton Worldwide Holdings.
Holiday Inn Express led the US lodging industry in branded guest rooms under contract in April, with Hampton by Hilton and Home2Suites by Hilton close behind, according to a new survey. The total of 407,413 rooms topped April 2015 by 18%.
Russian-Canadian investor Alex Shnaider is hoping to shed his troubled Trump International Hotel & Tower in Toronto. The property managed by The Trump Organization, led by presidential candidate Donald Trump, has faced lawsuits, work delays and other issues since construction started in 2007.
Integrated, automated property management systems can significantly boost revenue per available room for large hotels, a new study by the consulting firm Starfleet Research shows. Multiple variables such as weather, social reviews and local events can't be monitored adequately on a piecemeal basis, experts advise.
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