ASTA's recent Carnival Corp.-funded study uncovers the effect of agents on consumers. The results show that for every trip, agents are saving customers four hours of planning time and $452 on average. About 63% of travel study respondents said the experience of using an agent enhanced their trip.
Breakfast is a key opportunity to make parents happy by pleasing kids, say many hotel food and beverage managers. The challenge is to appeal to the younger set with festive treats while not neglecting nutrition.
Supporters of reforming the air traffic control system in the US say the plan is long overdue. "We can't continue this way," said Rep. John Mica, R-Fla. "We have an opportunity here with a bold new approach, and what better way than to let the stakeholders take on this responsibility."
Airlines for America highlighted how member airlines gave back to their communities last week. Hawaiian Airlines employees volunteered at the Hawaiian Humane Society, while UPS supported efforts to fly emergency supplies to Ecuador following an earthquake.
American Airlines is the latest airline to undertake a major overhaul in its meal program, and it's tapping celebrity chefs from around the world to help. American's new menus -- which will be localized to its travel hubs -- will be rolling out over the next few months.
England's city of Leicester, home of the Premier League soccer champions, has more to offer visitors than just sports. This often overlooked city has a variety of historical sites, museums, unique bars and culinary options for tourists to enjoy.
"Social networking" brings to mind a variety of social media sites, but agents shouldn't forget about the value of face-to-face social networking, writes John Frenaye. Agents should take some time to build a network of small-business contacts that could result in leads and referrals.
Under Swedish law, China's HNA Tourism Group must substantially reduce or increase the stake it will have in Rezidor Hotel Group if it proceeds with its plan to acquire Carlson Hotels. The shareholder protection provision regarding Rezidor, Carlson's master licensee, leaves questions about HNA's next step.
Fortune Hospitality LLC of Anaheim, Calif., has made its second San Diego-area hotel purchase of 2016, acquiring the 94-room TownePlace San Diego Carlsbad/Vista for $15 million. The group previously spent $12.4 million on the La Mesa, Calif., Best Western Plus hotel.
Demand and revenues should continue their strong climb and keep pace with record hotel construction, experts predict. Business confidence will be offset somewhat by slower-then-expected wage growth, an analyst said.
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