Travel & Lodging

AH&LA SmartBrief

News for hotel and lodging professionals

AH&LA SmartBrief

Published in partnership with: American Hotel & Lodging Association

Column: Follow-ups create meaningful customer engagement

10/20/2014

  • eHotelier.com

Adding value to customer relationships can be done through follow-up strategies that help keep the hotel "front of mind" with guests, writes Timothy Millett of iperform. He suggests sending postcards … Read More

ASTA SmartBrief

News for travel agents

ASTA SmartBrief

Published in partnership with: The American Society of Travel Agents

ASTA: NCFs increasingly pushing agents to other revenue sources

10/20/2014

  • TravelMarketReport.com

Agent commissions on cruises are on the decline because of noncommissionable fees, giving agents less incentive to sell cruises and forcing some to turn to alternative travel products such as all-incl… Read More

SmartBrief for The Business Traveler

The best stories for business travelers

SmartBrief for The Business Traveler

Volunteers Work Their Green Fingers at the Shade Tree

10/16/2014

Forty-six meeting and event industry volunteers gathered at the Shade Tree center for abused women and children in Las Vegas to create a brand new healing garden as part of the IMEX Challenge 2014. Read More

ISPA SmartBrief

News for professionals in the spa industry

ISPA SmartBrief

Published in partnership with: International Spa Association

Marilyn Monroe Spa Glamour Room opens in St. Petersburg, Fla.

10/20/2014

  • SaintPetersBlog (St. Petersburg, Fla.)

A Marilyn Monroe Spa-branded Glamour Room has debuted at the St. Petersburg Sundial in St. Petersburg, Fla. The spa offers hairstyling, nail services, massages, facials and waxing in a warm, upbeat en… Read More

ILHA SmartBrief

Luxury hospitality news

ILHA SmartBrief

Published in partnership with: International Hoteliers Association

Extended-stay concept goes global

10/20/2014

  • Skift

The extended-stay model is moving overseas, as demand for the concept grows in certain areas such as the Middle East and Latin America. Owners unfamiliar with the extended-stay product have to be will… Read More