| Spa industry news |  |
| Spa Spotlight |  |  |
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- Massage Envy celebrates its 10th anniversary
Ten years ago, Massage Envy began offering its services in Scottsdale, Ariz. Now, with some 800 locations in 45 states, the national franchise is celebrating its anniversary, offering massage, facials and other wellness treatments. Massage Envy credits its success to franchisors who value their customers and offer high-quality services at each location. San Diego Union-Tribune
(11/8)     
- Carlsbad Mineral Spa making a comeback with sterile water
The Carlsbad Mineral Water Spa in California is flourishing since husband and wife team Ludvik and Victoria Grigoras restored the famous spa in 1996. They run a spa on the site and also sell the mineral water to stars like Shailene Woodley. "The water lubricates the joints and hydrates the body making the skin and hair soft and smooth. You usually see a difference in a couple of weeks," Ludvik Grigoras said. The Coast News (Encinitas, Calif.)
(11/8)
| Retail Rundown | | |
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- New manicure twists include metallic tips, reverse manicure
The classic French manicure is getting some new twists including metallic tips that replace standard white tips with silver, copper or gold colored polish. Another trend is the reverse manicure which features dark tips and a nude or white base. "There is no right way to create these reverse manicure looks; this is the beauty of the creative style," writes Robin Ann. Examiner.com
(11/3)
- Cosmetic makers target Indonesia for sales, factories
Cosmetic makers such as L'Oreal and Unilever are expanding their markets in Indonesia as sales increase in the Asian region. L'Oreal and Indonesian cosmetic maker Martina Berto are both planning new factories in Java. L'Oreal is creating new blends for the Indonesian market so the cosmetics can stand up to strong sun and high humidity. Reuters
(11/8)
| Hospitality Trends | | |
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- Hotels plugging into tech-related travel trends
Business travelers are heading out armed with an arsenal of high-tech devices. According to one survey, the majority travels with as many as four devices. Are business hotels keeping up with the demand for Wi-Fi and other services? "Efforts include improving Wi-Fi signals ... adding TVs that allow users to plug in laptops or video game consoles; offering Kindles on loan; and adding plugs for international travelers," Ernie Smith writes. Associations Now
(11/2012)
| Business Best Practices | | |
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- Partner with local charities to give small business a boost
Small businesses can create good will locally by helping out charities that their customers care about, writes Maria Valdez. Choose a local cause that complements your business, get employees involved and make sure to publicize your efforts. "Show customers how they can get involved and help too, whether by purchasing a product that supports the cause, donating money or shopping on a certain day," Valdez advises. Grow Smart Biz
(11/8)
| Customer Service | | |
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- Customer service level can vary depending on business
All businesses need customer service, but some need more than others, writes Bryan Janeczko. Smaller businesses may be able to sell through Amazon or Yahoo and let them take care of customer service for a fee. More service intense businesses will need a higher level of service with staff trained to politely and efficiently handle customer concerns. SCORE Small Business Success Blog
(11/7)
| Finance and Economics | | |
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- What not to do with company credit cards
Small-business owners can make the most of credit cards by steering clear of common mistakes such as neglecting to hunt for the best deals on rewards and interest rates before deciding which card to get, Deanne Katz writes. Many cardholders also fail to read the fine print on penalties or max out cards constantly and create a bad credit-to-debt ratio that might deter lenders, she warns. FindLaw/Free Enterprise blog
(11/8)
| ISPA Info | | |
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What is the composition by spa type of the U.S. spa industry?
If you want to know the answer to this question and access other valuable data related to the U.S. spa industry, then the ISPA 2012 U.S. Spa Industry Study is the resource you need. ISPA members receive complimentary digital access to the entire study, so download your copy today. Not an ISPA member but want to access the ISPA U.S. Spa Industry Study and other valuable research? Purchase a digital copy or become an ISPA member and receive your complimentary download.
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