J.D. Power and Associates

J.D. Power and Associates Reports: November New-Vehicle Retail Sales Decrease Slightly from November 2008, While Total Sales Show Improvement [Press Release]
PRNewswire | 1 day 11 hours 25 minutes ago
J.D. Power and Associates Reports: November New-Vehicle...increase marginally, according to J.D. Power and Associates, which gathers real-time...global automotive operations at J.D. Power and Associates. "On a selling day-adjusted...

J.D. Power and Associates Reports: Customer Satisfaction With Rental Cars Stabilizes Following Two Years of Steady Declines [Press Release]
PRNewswire | 3 days 12 hours 25 minutes ago
J.D. Power and Associates Reports: Customer Satisfaction...stabilized in 2009, according to the J.D. Power and Associates 2009 U.S. Rental Car Satisfaction...president of the travel practice at J.D. Power and Associates. "Customers can avoid some...

J.D. Power and Associates Launches New Index in China to Help Chinese Cities Attract Foreign Investment and Become Internationally Competitive BPO Centers [Press Release]
PRNewswire | 9 days 11 hours 10 minutes ago
J.D. Power and Associates Launches New Index in China...PRNewswire-FirstCall/ -- J.D. Power and Associates, the world's best known marketing...Westlake Village, Calif., J.D. Power and Associates is a global marketing information...

J.D. Power and Associates Awards Best Buy Highest Ranked Appliance Retailer of the Year [Press Release]
Business Wire | 2 days 17 hours 25 minutes ago
J.D. Power and Associates has named Best Buy (NYSE:BBY) the “Highest in Customer Satisfaction among the Largest Appliance Retailers,” outperforming four other major appliance retailers profiled in the study. The J.D. Power and Associates 2009 Syndicated Appliance Retailer Study, which had 4,230 respondents, examined retailer performance in six categories ranging from installation, price and merchandise selection, to sales staff and services. Best Buy, the largest consumer electronics retailer...

J.D. Power and Associates Reports: Among Used-Vehicle Buyers, Internet Shopping Rivals Visits to Dealer Lots as the Primary Method for Locating Vehicles [Press Release]
PRNewswire | 22 days 9 hours 25 minutes ago
J.D. Power and Associates Reports: Among Used-Vehicle...vehicles, according to the J.D. Power and Associates 2009 Used-Vehicle Market Report...marketing and media research at J.D. Power and Associates. "In light of this, dealers...

J.D. Power and Associates Awards Highest Honor to Kenmore Elite(R) Dishwashers [Press Release]
PRNewswire | 16 days 4 hours 49 minutes ago
J.D. Power and Associates Awards Highest Honor to Kenmore...to a new study conducted by J.D. Power and Associates. The 2009 Kitchen Appliances...generations. This honor from J.D. Power and Associates further demonstrates our position...

Auto-Owners Again Ranks Highest in J.D. Power and Associates Auto Claims Study [Press Release]
PRNewswire | 14 days 10 hours 23 minutes ago
...Again Ranks Highest in J.D. Power and Associates Auto Claims Study Auto...nationwide study conducted by J.D. Power and Associates in 2009. Auto-Owners...our customers through the J.D. Power and Associates study for the highest rank...

J.D. Power and Associates Reports: Improvements in Performance and Reliability Drive Increase in Overall Customer Satisfaction With Residential Internet Service Providers [Press Release]
PRNewswire | 23 days 13 hours 25 minutes ago
WESTLAKE VILLAGE, Calif., Oct. 28 /PRNewswire/ -- Overall customer satisfaction with residential high-speed Internet service providers has increased from 2008, primarily due to improvements in performance and reliability, according to the J.D. Power and Associates 2009 Internet Service Provider Residential Customer Satisfaction Study(SM) released today.

J.D. Power and Associates Reports: Overall Satisfaction With Television Service Providers Rebounds Due to Improvements in Product Performance and Customer Service [Press Release]
PRNewswire | 44 days 18 hours 21 minutes ago
J.D. Power and Associates Reports: Overall Satisfaction...resolution, according to the J.D. Power and Associates 2009 U.S. Residential Television...director of telecommunications at J.D. Power and Associates. "For instance, average time...

J.D. Power and Associates Reports: Associations with NASCAR and Action Movies Fuel Online Conversation about Chevrolet and Dodge Among Generation Y [Press Release]
PRNewswire | 43 days 17 hours 21 minutes ago
J.D. Power and Associates Reports: Associations with...twenties, according to the J.D. Power and Associates 2009 Teens and Early Careerist...inaugural reports, conducted using J.D. Power and Associates Web Intelligence Tribe Analysis...

J.D. Power and Associates Reports: Social Media Networking Reaches More Prospects Than Online Search Engines or Portals According to Recent Snapshot of New-Vehicle Buyer Online Activity [Press Release]
PRNewswire | 36 days 11 hours 15 minutes ago
LAS VEGAS, Oct. 15 /PRNewswire/ -- Social media networking Web sites, such as Facebook, have greater reach among new-vehicle prospects than online search engines or portals--such as Google and Yahoo, according to the opening presentation at the 2009 J.D. Power and Associates Automotive Internet Roundtable. The conference is currently being held at the Red Rock Casino, Resort and Spa in Las Vegas, Nev., through Friday, Oct.16. The opening presentation included results from auto buyer clickstre...

J.D. Power and Associates Projects New Automotive Industry Breakeven Point to Decrease by More than Two Million Units [Press Release]
PRNewswire | 36 days 5 hours 12 minutes ago
LAS VEGAS, Oct. 15 /PRNewswire/ -- Due to cost-cutting measures such as renegotiation of union and supplier contracts, the "breakeven point" for the domestic automotive industry will decrease by more than 2 million units when comparing current industry conditions to those forecasted in 2010, according to Gary Dilts, senior vice president of U.S. automotive at J.D. Power and Associates, during his presentation at the 2009 J.D. Power and Associates Automotive Internet Roundtable. The conference...

J.D. Power and Associates Reports: October New-Vehicle Retail Sales Improve from September, Indicating Resilience in the Industry [Press Release]
PRNewswire | 28 days 12 hours 25 minutes ago
J.D. Power and Associates Reports: October New-Vehicle...since May 2008, according to J.D. Power and Associates, which gathers real-time...global automotive operations at J.D. Power and Associates. "October's selling rate...