Marketers need "conversation strategy" to connect with consumers

Marketers in today's connected world need to deploy a "conversation strategy" that includes content to get consumers talking and strategies to keep them engaged, according to Marsha Lindsay, CEO of Lindsay, Stone & Briggs. "For marketers who get their brand's meaning and conversation strategy right, consumers will take over the conversation for you, making your marketing more proficient, and making you a genius in your new role of chief conversation officer," Lindsay writes.

Advertising Age | 10/27 Bookmark and Share

This story published in AAF SmartBrief on 10/28/2009





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