Share
Share today's newsletter with a colleague
and get credit if they sign up for SmartBrief.
Referral Count:
0
Story being shared
Column: More than ever, hotels should focus on customer service
Consumers have higher expectations than ever in the digital age when they can post reviews of hotels online. Hotels must keep a watchful eye on customer service because a poor report can make its way to the masses more quickly than ever, this column states.
Or we can send an email on your behalf