Most Clicked AMA Government Solutions Update SmartBrief Stories
1. FBI agent reveals the secrets of nonverbal cues
AMA Government Solutions Update SmartBrief | Nov 18, 2009
FBI counterintelligence agent Joe Navarro says many people don't understand how nonverbal cues can be critical for career success. Mirroring superiors in the way they dress can make them more comfortable with you, and a tilted head conveys you're listening. But hiding your thumbs in your pockets might give the impression you're insecure. Forbes (11/11)
2. How you follow determines how you will lead
AMA Government Solutions Update SmartBrief | Nov 18, 2009
Your leadership style is determined by the kind of follower you were, and "don't kid yourself," you can change it, writes Bret L. Simmons, a University of Nevada management professor. The behavior and assumptions you learn as a follower become ingrained and determine how others relate to you and how you project what you consider acceptable, Simmons says. BretLSimmons.com (11/13)
3. What a low profile costs you
AMA Government Solutions Update SmartBrief | Nov 18, 2009
When the going gets tough, too many leaders start to keep a low profile, writes Geoff Colvin. That's understandable -- managing a crisis doesn't leave much time for hobnobbing with customers and employees -- but the best leaders know that keeping up appearances is a vital part of their job. "Stand up and be seen," Colvin advises. "It's a simple yet powerful way for leaders to be effective." CNNMoney.com/Fortune (11/10)
4. Communication is key to keeping employees happy
AMA Government Solutions Update SmartBrief | Nov 18, 2009
Focused and consistent internal communication is the key to keeping your top talent motivated, says Kathryn Yates, global leader of communication consulting at Watson Wyatt. "Effective communication helps engage employees, and that has positive implications for productivity and the bottom line," she adds. IndustryWeek (11/10)
5. If you can't say anything nice, say it anyway
AMA Government Solutions Update SmartBrief | Nov 18, 2009
Believe it or not, employees prefer negative feedback to no feedback at all. Research shows employees who feel ignored by managers are twice as likely to be disengaged than if they have a manager who focuses on their weaknesses. Gallup Management Journal (free content) (11/12)
6. Federal agencies look to workers to reform business practices
AMA Government Solutions Update SmartBrief | Nov 18, 2009
Managers at federal agencies are increasingly enlisting the help of their workforce to devise new ways to save money and improve operations. Such practices have also reportedly improved morale among federal employees. Federal Times (11/09)
7. Government sees role for telecommuting
AMA Government Solutions Update SmartBrief | Nov 18, 2009
The Obama administration has worked to implement governmentwide telecommuting standards at federal agencies while still giving managers some flexibility in making those decisions. While telecommuting may improve recruitment and retention, Office of Personnel Management Director John Berry emphasizes that it cannot "solve all of society's ills." Government Executive (11/09)
8. Deadlocked? It's time for a breakthrough session
AMA Government Solutions Update SmartBrief | Nov 18, 2009
Slice through logjams with a designated breakthrough session, suggests Seth Kahan. Make sure you correctly identify the problem, then get all the people who can contribute to a solution around a table -- and keep the ball rolling until everything's back on track. FastCompany.com/FC Expert Blogs (11/04)
9. "Lead Your Boss," by John Baldoni
AMA Government Solutions Update SmartBrief | Nov 18, 2009
Every manager on the move wants to have influence at the top in order to get his or her ideas heard and ultimately acted upon. In "Lead Your Boss," recognized leadership guru and AMACOM author John Baldoni gives managers new as well as tried-and-true methods for influencing their bosses and their peers, and giving senior leaders reasons to follow their lead. Learn more or listen to a podcast about the book.
10. Executive order aims to increase the hiring of veterans
AMA Government Solutions Update SmartBrief | Nov 18, 2009
An executive order signed by President Barack Obama establishes a Council on Veterans Employment. The program is intended to increase the hiring of veterans at 24 executive branch agencies. Washington Post, The (11/11)
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