Column: Agents should charge fees as well as earn commissions
Mark Murphy, a columnist for TravelPulse.com, adds to the ongoing debate in the travel agent community regarding fees and commissions. "I believe agents need to be charging fees in addition to earning commissions from suppliers," Murphy writes. "The question really comes down to whether you are a retail outlet serving your customers or an agent of the supplier."
TravelPulse | 10/29
This story published in ASTA SmartBrief on 10/29/2009
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