Canadian travel giant scales back agency services
BCAA Travel is planning to close all of its storefront travel agencies by mid-January as the company scales back operations. "The decline of agency commissions has made it very difficult to operate an independent travel agency model profitably," said BCAA President and CEO Bill Bullis. "What's more, the emergence of the Internet has enabled suppliers to cut distribution costs by selling directly to customers and increased the comfort of consumers to do their own trip-planning and booking. Travel revenues have been steadily declining, and BCAA has been unable to operate travel profitably for several years."
TravelMole | 10/27
This story published in ASTA SmartBrief on 10/28/2009
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