Government 2.0 catching on
Twitter may or may not change the state of municipal services in San Francisco, and it may or may not become a widespread way for San Franciscans to communicate with their mayor's office. But the city's embrace of microblogging does illustrate a trend among governments to expand the ways in which citizens can be involved. The federal government, of course, is setting the bar: The State Department recently created a program for people to text financial support for refugees in Pakistan; the U.S. military is using YouTube, Twitter and other social media for propaganda; and as of last month we can all "friend" the White House on Facebook. --Caron Carlson, SmartBrief on ExecTech contributing editor
This story published in SmartBrief on ExecTech on 06/03/2009
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