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How to compete with a BlackBerry -- and win

Meetings need to be more interactive with participants continually called on to get involved to stop them from using a cell phones, laptop or BlackBerry instead of paying attention, Michael Schrage writes. "You manage attention not by regulating devices but by managing expectations," he writes.

HarvardBusiness.org | 11/02

This story published in NAMIC dailyLead on 11/04/2009

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