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N.Y. propane dealer provides "honor tanks" to customers
PERC SmartBrief | May 23, 2012
Reliable Propane of Clarence Center, N.Y., provides "honor tanks" to its customers who need access to propane after business hours or during weekends. The company sets out several propane cylinders filled with five pounds of propane at its facility, which the customers can take home and return on the next business day. The strategy is beneficial for the company as it boosts the firm's relationship with its customers, differentiates the company from its competitors and encourages its customers to promote the company to other people, writes Reliable Propane President Ken Albrecht. LPGasMagazine.com (05/21)
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