USTELECOM Association News
Use customer service to increase productivity & efficiency
USTelecom dailyLead® | May 29, 2012
This online seminar (no travel expenses and headaches) presented June 7 delivers innovative ways to realize significant savings while following protocols that make every customer experience exceptional. Leave the seminar with easy-to-implement guidelines to increase sales, comply with federal regulations and establish reporting structures and supervision, and more. Register today.
Broadband 101 at NENA 2012
USTelecom dailyLead® | May 25, 2012
Designed for anyone without a technical background, this two-hour seminar (June 12) held at NENA 2012 explains how voice, data and video traverse today's IP networks. Using layman's terms, this course provides easy-to-understand broadband definitions, a brief history of networks and much more. Save $100 off your NENA 2012 registration with the promo code "UST2012." Learn more.
Free webinar: Technologies to deliver multiscreen video
USTelecom dailyLead® | May 24, 2012
Join USTelecom and Cisco on May 31 for a discussion of the underlying technologies for providing video content to a variety of devices over unmanaged networks with little control of available bandwidth. Learn about adaptive bit rate protocols available today and how they work to provide the best user experience possible. Learn more and register.
Thursday is last day to save $100 on customer service seminar
USTelecom dailyLead® | May 23, 2012
There is just one day left to save $100 on USTelecom's Customer Service Operations Seminar (June 7). Held online (no-travel required) and in-person (Washington, D.C.), this seminar teaches innovative ways to maximize productivity and increase efficiency. Learn how to realize significant savings while following protocols that make every customer experience exceptional. Learn more and register.
Learn how broadband delivers voice, video and data
USTelecom dailyLead® | May 22, 2012
Designed for anyone without a technical background, this two-hour seminar (June 12) held at NENA 2012 explains how voice, data and video traverse today's IP networks. Using layman's terms, this course provides easy-to-understand broadband definitions, a brief history of networks and much more. Save $100 off your NENA 2012 registration with the promo code "UST2012." Learn more.
See savings in customer operations
USTelecom dailyLead® | May 21, 2012
With more service being driven online, service providers can realize significant savings in customer operations. For live customer service, CSRs should follow protocols to make every customer experience exceptional. This online (no travel required) and in-person (Washington, D.C.) seminar to be held June 7 teaches innovative ways to maximize productivity and increase efficiency. Learn more and register.
Now On-Demand: Understanding Internet Peering Seminar
USTelecom dailyLead® | May 18, 2012
USTelecom's Internet Peering Seminar provides critical insight into the past, present and future of the Internet ... and your role in it. Designed specifically for those with limited understanding of Internet technology, the seminar provides a solid foundation on the Internet's infrastructure and provides valuable insight into the complex system of interdependencies. Learn more.
Improve your customer service and save $100
USTelecom dailyLead® | May 17, 2012
There's just one week left to save $100 on USTelecom's Customer Service Operations Seminar (June 7). Held online (no travel required) and in-person (Washington, D.C.), this seminar teaches innovative ways to maximize productivity and increase efficiency. Learn how to realize significant savings while following protocols that make every customer experience exceptional. Learn more and register.
Free webinar: Delivering Multiscreen Video
USTelecom dailyLead® | May 16, 2012
Join USTelecom and Cisco (May 31) for a discussion of the underlying technologies necessary to provide video content to a variety of devices over unmanaged networks with little control of available bandwidth. Learn about adaptive bit rate protocols available today and how they work to provide the best user experience possible. Learn more and register.
Improve your customer service and increase revenue
USTelecom dailyLead® | May 14, 2012
With more service being driven online, service providers can realize significant savings in customer operations. For live customer service, CSRs should follow protocols to make every customer experience exceptional. This online (no travel required) and in-person (Washington, D.C.) seminar on June 7 teaches innovative ways to maximize productivity and increase efficiency. Learn more and register.
Customer Service Operations Seminar -- June 7
USTelecom dailyLead® | May 10, 2012
This online and in-person seminar, part of the USTelecom Management Series, teaches innovative ways to maximize productivity and increase efficiency. With more and more service being driven online, service providers can realize significant savings in customer operations. For live customer service, CSRs should follow protocols to make every customer experience exceptional. Learn more and register.
Thursday: Understanding Internet Peering Seminar
USTelecom dailyLead® | May 09, 2012
USTelecom's Internet Peering Seminar (May 10) provides critical insight into the past, present and future of the Internet ... and your role in it. Designed specifically for those with limited understanding of Internet technology, the seminar provides a solid foundation on the Internet's infrastructure and provides valuable insight into the complex system of interdependencies. Learn more.
It's not too late to understand Internet technology & peering
USTelecom dailyLead® | May 08, 2012
There are just two days until USTelecom's Internet Peering Seminar (Thursday) -- register now. This online event provides critical insight into the past, present and future of the Internet ... and your role in it. Designed for those with limited understanding of Internet technology, the seminar provides a solid foundation on the Internet's infrastructure and insight into the complex system of interdependencies. Learn more.
Now on demand: Service Deployment with IMS Simplification
USTelecom dailyLead® | May 07, 2012
Join USTelecom and Acme Packet for this free webinar that provides steps and strategies to cost effectively and rapidly deploy IP Multimedia Subsystem. IMS is the preferred architecture for voice and multimedia communication services for all fixed and mobile broadband networks, but many service providers have found it complex and costly to deploy. Watch it today -- it's free.
Next Thursday: Your role in the future of the Internet
USTelecom dailyLead® | May 04, 2012
USTelecom's Internet Peering Seminar on May 10 is designed specifically for anyone with limited understanding of the technology but who is involved in making Internet-related business or policy decisions. The seminar provides a solid foundation on the Internet's infrastructure and provides valuable insight into the complex system of interdependencies. Register today.
Available on demand: Dynamic Competition in the Internet Age
USTelecom dailyLead® | May 03, 2012
Join USTelecom and Jeffrey Eisenach for this online presentation of his theory of dynamic competition in the Internet ecosystem, which explains the structural/performance paradox of Internet markets. Eisenach makes the case for case-specific enforcement rather than prescriptive approaches to government oversight of broadband Internet competition. Watch today on demand -- it's free.
Free webinar: Service deployment with IMS simplification
USTelecom dailyLead® | May 02, 2012
Join USTelecom and Acme Packet for this webinar (Thursday at 1 p.m. Eastern time) that provides strategies to efficiently and rapidly deploy IP Multimedia Subsystem. IMS is the chosen architecture for voice and multimedia communication services for all fixed and mobile broadband networks, but many service providers have found it complex and costly to deploy. Learn more and register.
Do you understand Internet technology and peering?
USTelecom dailyLead® | May 01, 2012
USTelecom's Internet Peering Seminar (May 10) provides critical insight into the past, present and future of the Internet ... and your role in it. Designed specifically for those with limited understanding of Internet technology, the seminar provides a solid foundation on the Internet's infrastructure and provides valuable insight into the complex system of interdependencies. Learn more.
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