How to compete with a BlackBerry -- and win

Meetings need to be more interactive with participants continually called on to get involved to stop them from using their cell phones, laptops or BlackBerries instead of paying attention, Michael Schrage writes. "You manage attention not by regulating devices but by managing expectations," he writes.

HarvardBusiness.org | 11/02 Bookmark and Share

This story published in SmartBrief on Workforce on 11/03/2009





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