SmartBrief Originals Insights, analysis and best practices.

If you are not a good listener, there is no way that you can develop real mastery in any discipline.

Southwest Airlines

VIX manipulation speculation re-ignites, cryptocurrencies and the MOS problem, UBS and Credit Suisse lead the way, A cool head in the clouds, and is housing still a wise investment?


Failure can be the end, or it can be a step along the path to success.

Educational leader Fred Ende shares how to begin shifting to a holistic educational mindset.

How to know when it’s time for a restaurant to add more locations

Restaurateurs should ensure their processes are firmly in place before expanding to a second site.

San Francisco

#MeToo on Wall Street, geopolitical risks abound, Mnuchin does more Trumpsplaining, and how discrimination remains a grey area for a certain distinguished gentleman from Kentucky.

How to buy AV: 6 keys to consider

A six-point checklist for evaluating and purchasing audio-visual tools for the classroom.

Wünder Creamery

Why a creamery renamed itself and how it's navigated the startup experience.

A look at brand commerce and the rise of artificial marketing intelligence

Last week's question: How well do you handle an unexpected personal crisis at work?

How food brands find new fans with in-store sampling

How natural food brands use in-store samplings to win brand fans and shelf space.

What’s trending? From PBL to student anxiety, don’t miss these most-read stories.

Senator Susan Collins

Trumps taps Clarida, Bowman for Fed, Trouble in the tea leaves, BAML flirts with Collins floor, the Blackstone-BlackRock divide, and logo fun at VW


Watch out for ways you're inadvertently hurting your team.


Data can identify patterns and illuminate future choices, but relying exclusively on data is like driving relying only on the rearview mirror.