"Anyone who wants to influence their boss has to start by accepting that the manager actually does want to do better."
Patrick Lencioni, author of "The Five Dysfunctions of a Team"
"The call center fills a critical information gap that exists in Indian society about these issues. This is the first line of call for many young men and women who would otherwise end up going to street-corner quacks, use inappropriate contraception methods or not use any."
National Population Stabilization Fund executive director Shailaja Chandra. Read the full story.
UN Dispatch: 2009 will be a busy year for the United Nations. Conflicts in central and eastern Africa will likely dominate the Security Council agenda. Meanwhile, new peacekeeping missions have stretched the United Nations peacekeeping apparatus beyond its breaking point, and unless remunerative actions are taken these missions may fail. Finally, this will be a make-or-break year for a post-Kyoto international climate change agreement.
Edward de Bono, psychiatrist and author