Omnicom Group interactive shop Agency.com reportedly is in the doldrums, having endured a recent wave of client defections. Founder Chan Suh has re-emerged as chief executive and has brought in a new senior management team. Big ticket clients eBay and search engine Ask.com reportedly are pleased with agency's work, but some observers say Agency.com suffers from perception problems across the industry and internal competition from rival Omnicom shops.

Related Summaries