Employers looking to temporary labor or outsourcing for help in the hotel industry need to consider that a contingent work force can come at a high cost. Legal issues need to be considered, and sometimes a consultant can make a big difference in helping with outsourcing.
Hotel kiosks may offer guests convenience, but in order to be successful, they need to do everything that a front-desk person can do and more, according to this article. The kiosks need to run smoothly, and should take advantage of the successes of the airline industry's kiosks. "Hotels have a small window of time in which to impress the guest or they will not try the kiosk again," says Robert Chan of IBM.
Tilman Fertitta, chairman, chief executive and president of Landry's Restaurants, has proposed a $1.3 billion buyout deal to take the company private. Fertitta currently owns 39% of the restaurant, casino and hotel company.
InterContinental Hotels Group says it plans to begin franchising Holiday Inn Express hotels in China for the first time ever. The chain has until now been holding back on franchising in China because it wanted to develop its brand using international management, but the first franchise partnerships are due to be announced in the next few months.
InterContinental Hotels Group is boosting its presence in Brevard County, Fla., with several new properties. The chain is building a new 84-room Candlewood Suites extended-stay hotel and rebranding the Imperial's Hotel & Conference Center as a Holiday Inn. These properties join a number of other IHG hotels in the area.