St. Louis became the first market with multiple Krispy Kreme stores selling soft-serve desserts. The stores' franchise owner anticipates the treats, available in chocolate, vanilla and swirled, could account for up to 10% of sales this summer.
Former Krispy Kreme Doughnuts executive Jeff Jervik has been named president and CEO of Fitness Together Franchise Holdings Inc., the parent of personal-training and massage-therapy franchise networks that operate in more than 500 locations in the U.S., Canada, Ireland, Israel and Costa Rica. Jervik's predecessor, company founder Rick Sikorski, will become board chairman.
Vijay Govindarajan, professor at Dartmouth's Tuck School of Business, suggests successful companies incorporate eight practices that develop an emotional bond between skilled employees, strong leaders and dedicated team members. Among them are accessible leaders; multiple channels of communication; encouraging ideas; and unique rituals and stories, which give employees a pride that they are part of something distinctive.
When times get tough and heads start to roll, employees wrongly assume the newest hires will be the first to go, but more often it comes down to a simple matter of who the boss likes and who he or she doesn't like. Managers might disguise the choice as a business decision, but it's actually a personal decision, one expert says.