The command-and-control form of leadership isn't working today, when change and innovation are the daily watch words. Southwest Airlines is one successful example of why an open leadership style works.
Last fall, the man who on Tuesday night became the Democratic Party's presumptive nominee for president of the United States paid a visit to Google's corporate HQ. Blogger Bruce Nussbaum revisits Obama's afternoon at Google via a YouTube video of the event and recaps the 10 key points of an "Obama National Innovation Policy."
Many companies outsource routine business functions and keep the strategic ones in-house. The chief development officer of R&D at Teradata suggests you answer three questions before you decide whether that is the wisest move for your company.
IT executives at Deutsche Asset Management and Merrill Lynch say that while technology has emerged as a crucial element of the banking business, they are still making savvy moves to keep their IT departments recession-proof. The strategies include shifting IT work to less-expensive locations, allocating funds more judiciously, consolidating platforms and using hosted software solutions. Tom Price, a senior analyst with TowerGroup, said firms that have maintained their IT departments will recover more quickly from the financial crisis and will likely have a competitive edge.
A virtual customer experience may be the boost you need to get innovative ideas to the table. This MIT Sloan piece looks at experiences from six leading corporations and explains how they managed their customer relationships -- and gained beneficial, novel ideas.