CEOs are generally pleased with their CIOs and IT departments, but they often don't quite know what those people do, which makes it difficult for CIOs to interact, get needed funding and have a say in setting strategy, according to an Australian survey. "What you really need is a CIO, or CTO, who can talk to the leaders of companies in the language that they understand," said the head of one executive search firm. Find out what CIOs think of their reporting structure and what they must do to move ahead.

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