Travel agents are not only here to stay, according to research from PhoCusWright, but they are vital to growth in the travel industry, argues columnist Ian Gittlitz. "PhoCusWright is bullish about the entire travel business, predicting solid growth in every segment -- hotel and tour, cruise, rental car and air -- through 2011," Gittlitz writes. "Agents have every opportunity to participate and grow in all these areas."

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