8/7/2008

The people you work with don't understand terms such as "key people indicators" "workforce intelligence." In fact, it is harder to earn other departments' support when you use HR jargon, a study found. While metrics such as turnover, absenteeism, customer satisfaction and vacancy rates can help assess the health of your organization, you need to interpret the data for employees in a straightforward and jargon-free way.

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