Aggressive attention to professional and personal development can be a highly effective recruiting and retention tool, and it can boost workplace enjoyment. One small company has found the payoff in productivity to be huge.

An accounting firm in Florida has earned respect with its in-house university that focuses on technical and professional certifications, management, technology training and life-enrichment classes. While all of these classes teach important skills, it's the management training that has the biggest impact.

The university is staffed by current employees -- those with experience in certain areas -- who consider the curriculum development and teaching they do to be part of their regular jobs. The result, that managers have become more successful, is "vital to the success of the organization."

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