12/31/2008

Innovation often comes from diverse teams who look at problems from nontraditional points of view. Experts say successful teams include a mix of ages, gender, cultural backgrounds, technological abilities and expertise. Younger workers, in particular, bring a fresh perspective to issues and a better understanding of how to apply technology. "You need people who can see things differently and not get trapped in their own disciplinary assumptions," says Robert I. Sutton, a Stanford University engineering professor who specializes in organizational psychology.

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