12/10/2008

While trying to increase efficiency and cut costs because of the downturn, small businesses would do well to focus staff on initiatives that have the highest impact and are the most important, says New York Times writer Paul B. Brown. Some other ways to make the most of bad times include talking to employees to keep rumors from spreading and offering some low-cost benefits -- such as discounts with local merchants, membership in a credit union and free in-house seminars.

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