12/11/2008

While trying to increase efficiency and cut costs because of the downturn, small businesses would do well to focus staff on initiatives that have the biggest effect and are the most important, Paul B. Brown writes in The New York Times. Other ways to make the most of bad times include talking to employees to keep rumors from spreading and offering some low-cost benefits -- such as discounts with merchants, membership in a credit union and free in-house seminars.

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