Burger King's launch of delivery services at 70 restaurants in 10 markets may fuel similar efforts by quickservice chains that don't currently offer delivery on a large scale in the U.S. Rival McDonald's launched delivery options in 2005, but they're mostly offered abroad at 1,800 eateries in 19 countries. "Food integrity and distance for travel are going to be the keys for success. You don’t want the beef to dry out or get cold, the vegetables on the hamburger to get soggy, or the bread to get hard," said Technomic's Darren Tristano.
Companies may be unintentionally inhibiting their own innovation efforts if they refuse to pursue initiatives that are outside their core capabilities or if they are overly concerned by the idea that a new invention could cannibalize some of their existing products, writes Scott Anthony of Innosight. "Remember, truly innovative ideas often grow markets," he writes.
Research shows that less than 1 in 3 employees are engaged in their jobs, and engagement is worse among those employees who would appear to have more interesting jobs, Rieva Lesonsky writes. Workplace stress is a major factor in employee turnover, another study has shown, so it's essential for managers to tackle the problem head on. "Find out what's eating your team, and figure out how you can make changes to re-inspire and re-energize them so they can contribute their fullest to your business," she writes.
A series of research reports suggest that American consumers remain largely unconvinced by corporate responsibility and environmental programs. One poll found that three=quarters of Americans assigned the corporate world a grade of C, D or F on environmental efforts, and nearly 90% of consumers were unable to name a company they considered sustainable. "All of which points up two big problems: One, 'sustainability,' for all its use by companies, remains a mystery to many people. And two, companies haven't yet figured out how to tell their stories in compelling and credible ways," writes Joel Makower.
While companies acknowledge workforce planning is important, 53% describe their efforts as only "moderately effective," a study by the Institute for Corporate Productivity reports. Experts say successful planning should include several functions, including human resources, finance and leadership.