Retailers are suffering as consumers clamp down on spending, but the new austerity will be good for society, says Wal-Mart CEO Lee Scott, who advises retailers to keep a keen eye on customer needs and a tight grip on inventory. Easy for him to say: He's retiring this month. What's the biggest lesson he learned in his decade at Wal-Mart? Hire good people and spread the kudos.

Full Story:

Related Summaries