Some Facebook users are raising concerns about a change in the terms of service stipulating that the social network retains the rights to content, even after a user closes an account. However, Facebook co-founder Mark Zuckerberg on his blog clarified the policy change, saying users were free to remove their information, but communications with other members would remain. "Our philosophy that people own their information and control who they share it with has remained constant," Zuckerberg wrote.
As Valeria Maltoni notes, if you're going to interact with communities of customers that are conversing online, it's important to start by introducing yourself, listening and answering questions before you try offering content you think they might find interesting.
Gamers are using Web sites such as Switch Games to swap titles and consoles. Previously the primary player in the secondary market for video games was GameStop, but game-trading brokers and digital distribution services are continually cropping up. Consumers like the option to test-drive games and find good deals.