Football commentator John Madden might not seem like a role model for most business leaders, given his over-the-top rhetoric and bombastic catchphrases. But away from the microphone, John Baldoni writes, Madden was a shrewd practitioner of his craft who paid close attention to the details and looked for ways to innovate. Perhaps most importantly, Madden knew when it was time to quit, moving on as a player, a coach, and now as a commentator, while he was still on top of his game.

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