IT firms looking to renegotiate their outsourcing deals would do well to wait until the last few months of their existing contracts to make their moves when their power in the relationship is at its highest point. "Renewing with the existing vendor and taking the nominal discount they offer is quick and relatively risk-free," says Bob Mathers, senior consultant with Compass Management Consulting. "But you've got to do your homework on what other options are available and what you might be leaving on the table."

Full Story:

Related Summaries