James May, president and CEO of the Air Transport Association, discusses why a passenger bill of rights affecting tarmac delays would not be a good idea, while Kate Hanni, executive director of FlyersRights.org, argues the other side of the issue. May argues that
tarmac-delay legislation could wind up delaying more travelers than it benefits. "The best policy is flexibility, allowing pilots, in consultation with Federal Aviation Administration and airport operations officials, to decide whether to return to the gate," May said.

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