Hospitals could strengthen health care communication and bolster relationships with their doctors, staff and communities by harnessing the power of Web portals, writes Dr. Asim Masood, deputy chief of staff at William Osler Health Centre in Ontario, Canada. Web portals give users secure and easy access to a patient's health record and other clinical data at any time of day and from any location, resulting in improved patient safety and clinical outcomes, Masood writes.

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