12/28/2009

It has been a lousy year, notes Stefan Stern -- but don't despair. Leaders can have a far happier time in 2010 if they embrace management analytics, put in plenty of face-time with their workers and work to develop and communicate a genuine sense of moral purpose. "It has been a long year," Stern writes. "With hard work, and after drawing on these ideas, next year could be better."

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