Leaders must possess a broad range of skills, or they end up costing a company money, Maureen Metcalf writes. To make better hires for leadership positions, look for someone who is not only intelligent and can deal with complex problems, but also is flexible, instills confidence in others and is emotionally able to deal with complexity. "A significant deficiency in any of these areas can have an incredibly adverse impact on the company," Metcalf writes.

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