Successful executives focus not on handing down orders, but rather on facilitating collaboration, says SunGard CEO Cristóbal Conde. To make that happen, Conde uses a Twitter-like platform to enable his global workforce to share ideas and brag about their successes. "It's more like the producer of the show, rather than being the lead," he says. "By creating an atmosphere of collaboration, the people who are consistently right get a huge following."

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