Publix Super Markets received its highest customer-satisfaction score ever and Winn-Dixie posted improvements in the American Customer Satisfaction Index. Other chains posting improvements were Wal-Mart, SUPERVALU, Whole Foods and Kroger, with Safeway the only chain showing a decline.
General Mills is creating marketing strategies and products based on its belief that growth opportunities can be found among Hispanics, baby boomers and millennials. "We're anticipating a rise in multicultural consumers, particularly Hispanics, plus a growing number of aging baby boomers and the emergence of millennials as the next generation with significant influence in the marketplace," said Chief Operating Officer Ian Friendly.
The shelf life of probiotic yogurt could be extended with the addition of acai pulp, according to research. Acai berries, which are high in antioxidants, also were found to improve the fatty-acid profile of the yogurts.