3/10/2010

The 18 biggest U.S. airlines improved their overall on-time arrival performance rate in January compared with the previous month. Nearly 79% of flights were on time in January 2009 -- the best for that month since 2006 -- up from 77% in December, according to monthly data from the government. The report also delves into cancellations, mishandled luggage, customer complaints and other aspects of the airline business.

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