Mark Murphy, president and CEO of TravelPulse.com's parent company Performance Media Group, explains how an "army of travel agents" have continued during the economic downturn to spread the word about travel and its benefits. The agents didn't wait for the economic landscape to improve; instead they capitalized on deals and actively marketed destinations and products to their clients and potential clients. Murphy says suppliers should do more to support this sales channel, which will in turn bolster their business.

Full Story:

Related Summaries