5/19/2010

Berkshire Medical Center in Pittsfield, Mass., is working to improve care by providing translation services for patients. On-site Spanish, Portuguese and Russian translators are available at the hospital, and doctors can also call a translation phone service as a backup for 170 languages. The state recently debuted a campaign highlighting free hospital translation services. "Once we have the interpreter, we actually avoid a lot of extra testing," a hospital official said.

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