Chief information officers should be passionate and knowledgeable about technology, as well as strong business leaders, Susan Cramm writes. "In the last 15 years, companies have wanted CIOs to act less like CIOs and more like general business leaders," she writes. But Cramm warns, "If your company spends a lot on IT or is interested in doing something remotely interesting with technology, don't trade off technical skills for general leadership skills."

Related Summaries